Quest Lab
Gap Closure
program

Read our case study on how our Lab Gap Closure program helped Oscar Health close more gaps in care for 2 consecutive years!

A full-service program that works to help close gaps in care and improve quality measure scores such as HEDIS^®

Quest Lab Gap Closure is a value-based program that proactively closes laboratory testing gaps year-round, helping payers simultaneously improve quality performance measure scores and member health outcomes.

	Improve lab-related quality measures, such as HEDIS^®
	Increase the likelihood that lab services are completed for members who don’t have test orders in the normal course of care
	Pay only for testing gaps closed through the program, after the measure year is complete
	Rely less on providers to initiate testing

Let’s connect

Close lab testing gaps across key quality performance measures with our Lab Gap Closure program.

Fill out the form below and one of our representatives will reach out to discuss how we can help improve quality measure scores.

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Quest Lab Gap Closure offers convenience at its core

	Optimal member engagement strategies, including data analysis and proactive member outreach to increase member compliance
	Quality reporting tools for efficiently collecting and submitting data, and quarterly updates on program effectiveness

	Testing and screening services at home through a mailed test kit or at one of approximately 2,000 Quest Patient Service Centers nationwide
	Prescriptive authority and physician oversight, reducing the burden on physicians to initiate testing for their patients while competing with other priorities

Learn how Quest Lab Gap Closure program helped Oscar Health close gaps in care

“Partnering with the Quest Gap Closure team has enabled us to provide screening services to members who were unreachable through the traditional provider channels. Our members value the convenience of testing at home or as an add-on to their existing Quest PSC visit. This program makes screening easier and more accessible to members.”

—Kristine Green, HEDIS Manager, Oscar Health

Download and read the case study >

Helping to close more gaps in care and improve HEDIS measure scores

Quest Lab Gap Closure program integrates testing into routine healthcare, at a Quest Patient Service Center or at home through a mailed test kit. The program offers these tests and screenings to help close gaps in care.

Closing lab-related testing gaps may help improve the following HEDIS measure scores

GSD	Glycemic Status Assessment for Patients with Diabetes

KED	Kidney Health Evaluation for Patients with Diabetes

COL	Colorectal Cancer Screening

LSC	Lead Screening in Children

CHL	Chlamydia Screening in Women

APM	Metabolic Monitoring for Children and Adolescents on Antipsychotics

SMC	Cardiovascular Monitoring for People with Cardiovascular Disease and Schizophrenia

SSD	Diabetes Screening for People with Schizophrenia or Bipolar Disorder who are Using Antipsychotic Medications

SMD	Diabetes Monitoring for People with Diabetes and Schizophrenia

Why Quest?

Decades of service, billions of results

World’s leading provider of diagnostic testing, information, and services

60B+ lab results

Servicing more than 90% of US insured lives

~2,000 Patient Service Centers located across the US

140M unique patient encounters per year

Learn more about how we can help you improve lab-related quality performance measure scores >

Note: Quest Diagnostics is not an affiliate of the NCQA. Quest provides solutions to help potentially improve HEDIS measure scores

Image content features models and is intended for illustrative purposes only.

Quest LabGap Closureprogram