Quest Member Insights

Understand your
members' health better

Quest Member Insights is a data licensing offering that provides access to members’ lab test results to provide a clearer understanding of their health. As the leading diagnostics laboratory with over 70B lab data points, we believe that quality lab data is key to helping support clinical and financial initiatives and improving outcomes across the organization. Quest Member Insights can assist with:

Risk stratification and adjustment

  • Identify any unrecorded health conditions
  • Inform disease diagnosis coding (ICD-10)
  • Identify at-risk members and populations

 

Care coordination and population health management

  • Understand member health status
  • Inform care coordination strategies and interventions
  • Fill in gaps in care 

 

Quality improvement

  • Fill in member data gaps for quality performance measure (HEDIS®) reporting 

Let's get started

Contact us to learn how our data solutions and services can help you gain a clearer understanding of your members’ health.

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Potential outcomes for payers

  • Higher revenue from reimbursements
  • Decreased cost of care over time
  • Higher CAHPS® scores from better member experience
  • Improved quality performance measure scores 

Quest Member Insights data types

Quest lab results can help fill in data gaps for members

Analysis: Member-based data vs claims-based data

Payers who receive member lab test results solely through claims may have an incomplete view of their members’ health status. Upgrading to member-based data can provide access to all lab test results. View our analysis on payers who receive test results through claims data and the available results obtained across key lab tests.

Quest Analytics Website

With laboratory data and quality reporting tools all in 1 location, we help you efficiently meet your data needs.

Premium access (best value)

  • Available with member-based data plan 
  • Custom reporting tools available 
  • HEDIS® reporting templates 
  • CLIA report of record (individual or batched)

 

Basic access

  • Available with claims-based data plan
  • Data report that contains member-level, provider-level, and test-level information

Let's get started

Reach out to one of our team members and learn how we can collaborate to meet your plan’s goals.

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